Returns & Refunds
We want you to love what you ride. If something's not right, here’s how to fix it:
🛠 Return Conditions
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Return within 30 days of delivery
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Item must be unused, in original packaging
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Include receipt or order confirmation
🔁 How to Return
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Email us at support@overtopbike.com with your order number
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We’ll confirm eligibility and send you return instructions
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Ship the item to the address provided
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Once received, your refund or exchange will be processed within 5–7 business days
💵 Refund Method
Refunds are sent to the original payment method.
🚚 Return Shipping
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Customer covers return shipping unless item is defective or incorrect